[Resolved] Ibibo Group / Goibibo — Money is deducted but Screen shows Technical error and Ticket is not booked | |
I booked my Indigo Flight tickets from Nagpur to Banglore from http://Goibibo.com. The money got deducted and the screen displayed a Technical error. My Ticket didn't get booked and no mail confirmation came. I am not able to contact customer care as it is not giving the option to talk to anyone. nor the booking is coming under cancelled orders.. Can someone look into this? When I will get a refund.? The amount was huge for me. Was this information helpful? | |
Oct 17, 2020 Complaint marked as Resolved Money refunded Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
I booked flight from Udaipur - Delhi-Patna (14:10- 15:35-) ( 19:35- 21:20)for 12th of December 2020, on 03rd November on Goibibo, my transaction was successful i. e my money got debited from sbi account but booking failed and no else information regarding this issue was given. Trying to contact goibibo its support 24*7 but all in vain.
Please resolve my issue 24, 452INR has been debited from my account . If required I can attach the screenshot of debited money and provide transaction details also. Booking was made in the name of Mr Sharat CHANDRA, Mrs SONA Kumari +2. Registered email id - vcmlegal.[protected]@gmail.com.
Please resolve my issue 24, 452INR has been debited from my account . If required I can attach the screenshot of debited money and provide transaction details also. Booking was made in the name of Mr Sharat CHANDRA, Mrs SONA Kumari +2. Registered email id - vcmlegal.[protected]@gmail.com.
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
The money got deducted and the screen displayed a Technical error. My Ticket didn't get booked and no mail confirmation came. I am not able to contact customer care as it is not giving the option to talk to anyone. nor the booking is coming under cancelled orders..
Can someone look into this?
When I will get a refund.? The amount was huge for me.