Ibibo Group / Goibibo — my cousin mr, vicky, passenger is stuck up in visakhapatnam and need his amount back to make his journey to his hometown chennai

We are suffering from 3 days caliing and keeping mails to goibibo
I want complete amount for complaint which is raised 3 days back onwards and which is still in process,
I raised complaint on sunday
72 hours my issue is not solved
I want a serious action against all those of goibibo team who spoke with number [protected]

Myself, ashok and i am also a customer of goibibo and my cousin mr, vicky is stuck up in visakhapatnam due to reverse booking done

Name: vicky
Booking id: n6ep6qzsb

Now i want either booking to be corrected for the same date
Or refund the amount into my cousin's account

He has in sufficient money and is stuck up in visakhapatnam
And he has to buy a ticket to chennai i[censored] refund the money
Please take action against this seriously
And the management like harjot singh and who all spoke with me and delayed for process and my cousin is still suffering in visakhapatnam
Please take this issue up to goibibo chairman as a passenger is not to able to travel due to in sufficient money with the passenger

Return the amount as soon, so vicky my cousin can travel back to chennai which the actual journey required

Thanks
Ashok
[protected]
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