[Resolved]  Ibibo Group / Goibibo — no response from oyo

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Feb 24, 2020
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Ibibo Group / Goibibo Customer Care's response
Dear Mohanty Kol,

Apologies for the trouble caused to you

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking.

Regards,
Team- Goibibo Care
Complaint comments 

Comments

Hi Guest,

We are sorry to hear about your experience and we regret the inconvenience that you had to go through. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users so kindly share with us your registered details so that we can look into your concern and assist you in a better manner.

Regards,
Team OYO
I can't delete or remove my trip history for goibibo app or website.
There is no option provide by goibibo

I tried to contact goibibo but i could not contact woith them. Even they haven't this option in there help menu.
I suggest goibibo to put this option "delete trip history" in trip history tab.
I booked bus ticket from Ahmedabad to Pune on 14 Dec and I made payment through Google pay of Rs 1885 but booking not done however amount was deducted from my account.please resolve and refund ASAP.find the attached detail.this is second time I am facing this problem with goibibo.

Lookinto this on prior basis

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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