[Resolved]  Ibibo Group / Goibibo — non getting of refund of rs.4300/-against failing of issue of ticket i. ref. i'd. trnafb8zqrep9j.

I was booking a ticket for ypr to hwh for train no.12246 for 30th may, 2019 against ref. I'd. Trnafb8zqrep9j for rs.4300/- paid and debited my sb account but ticket not issued reasons issue failed. And i was informed that the amount will be credited to my account within 5 to 14 days. Since 12 days already passed but no refund effected. Request to take immediate step
S to avoid complicacy.
Nkdas.
Was this information helpful?
No (0)
Yes (0)
May 25, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Soroju,

Greetings from Goibibo.com

This mail is in reference to your booking id: TRNAFB8ZQREP9J.

Please be informed that refund of INR 4300 has been initiated from our end on April 15, 2019, 2:03 p.m.
It must reflect in the respective account within 5-14 working days (excluding Saturdays, Sundays and National Holidays), from the date of refund success.

Bank ARN: 30001091049103119224236
Please take this up with your bank for further check on the refund processed.

Assuring you best of our services.

Regards,
Team-Goibibo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5115
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information