Ibibo Group / Goibibo — Not able to utilise Indigo credit shell balance

I am trying to book a flight from credit shell given by Indigo Airlines for the PNR YL4M9T which was booked on goibibo platform. I also received a mail and an SMS from Indigo Airlines stating that they have protected my booking in the form of credit shell for the mentioned PNR. I am unable to fetch the credit shell details from the goibibo website. Please find the attached screen shot.
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    +91 12 4674 9000 [CEO]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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