[Resolved] Ibibo Group / Goibibo — not providing gst invoice

amit.tailor

from Surat, Gujarat

Address:	Kota, Rajasthan, 324008
Website:	www.goibibo.com

Dear sir,

I booked hotel tree nova report via goibibo with booking ID-HTLLSTE2XW .

I paid approx 1450/- via e-payment, but after my check-out company not providing GST invoice.

I tried to contact with customer care with service number[protected], they are providing normal payment voucher, where no description of SGST and CGST and revert that we provide only this invoice.

as government norm of GST it right and responsibility of every citizen and merchant of to get GST invoice of every payment.

pleas help me out to resolve this issue.

Thanks

Amit Kumar tailor

[protected]

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Jun 17, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

May 17, 2019

Ibibo Group / Goibibo Customer Care's response Dear amit.tailor,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOHTLDANDLSTE2XW.

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, we checked booking details and observed that our team already replied with the closure.
Post-conference-call discussion with the hotelier and you, the hotel will send the invoice directly to the guest.

For any clarification, please revert on the Ticket #27847044.

Assuring you best of our services.

Regards,
Team-Goibibo