[Resolved]  Ibibo Group / Goibibo — Not refunding money

Address:	Jaipur, Rajasthan, 302019
Website:	www.goibibo.com

I booked my bus for ahmdabad from jaipur on 04 feb 2017, but without prior intimation bus operator cancelled the bus and due to this i suffer on the road in mid of night and in very cold weather. I called on go care customer care num and they promised me to refund my money to my account with compansiation causes to me. Its now one month gone i am not getting any refund from them and i called them so many time and they told me they already refunded to the account i used at the time of booking i chacked with my bank than told me theres no transection from goibibo made to my account. Its completely fraud that goibibo shows on my mobile app refunded but still in actual not refunded to my account. What is the reason its not reflacting to my account is goibibo team concern not mine.
I request goibibo team to refund my money within 24 hours otherwise i will gonna launge complainy in consumer form against goibibo.