[Resolved] Ibibo Group / Goibibo — not yet received compensation for worst hospitality on my last stay at hotel shreemoyee inn

AritraB32173626

from Mumbai, Maharashtra

Address:

Kamrup Metropolitan, Assam

I have continuously emailed & called executives name mr amit, mr sunny, mr sunil kumar, ms amarjeet etc even i sent email to operation manager of hotel sreemoyee inn, also to goibibo executives to email id rms11209, tcm615766, iert82239 etc but yet not received my compensation amount rs 7000. My recent registered complain number is 27908513. Executives like mr sunil kumar, ms amarjeet behaved very impolite way and unprofessional way. I am screen shot of email sent to mr raghunath operation manager of hotel sreemoyee inn. I am very disappointed with goibibo. I want my compensation amount rs 7000 right now to my bank account or else i will be bound to cancel all my upcoming stay with goibibo in future.

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Jun 27, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

Ibibo Group / Goibibo Customer Care's response Dear AritraB32173626,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOHTLDANDCYRQNVU.

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we have shared the details with the concerned team to get the case facts checked and they will connect with an update shortly.

For any clarification, please revert on the Ticket #27908513.

Assuring you best of our services.

Regards,
Team-Goibibo