[Resolved] Ibibo Group / Goibibo — payment debited but doesn't get ticker | |||
Dear sir/mam Myself saugata tarafdar, yesterday evening i plan for my next tour, and started my booking trains and as well as hotels also. But unfortunately there was a mishappening from returning madgaon to mumbai via train, the payment made but my ticket not get. So i book another payment and get my ticket. I will send you my statement for your kind perusal. With thanks and regards Saugata tarafdar Was this information helpful? | |||
Oct 11, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 10, 2018 Ibibo Group / Goibibo Customer Care's response Hi Saugata767, Greetings from Goibibo.com. We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team Goibibo. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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