[Resolved] Ibibo Group / Goibibo — payment debited but not received by seller | |||
This is to bring to your kind notice that i have order for weight loss products from Keto.in but they are saying they have not received the money. it was debited from airtel payment bank. Payment debited on:[protected] Debited amount Rs:3372/- Payment made at IBIBO WEB Transaction ID:[protected] Kindly do the refund at the earliest. Thank you, Regards, RATNA KUMAR VELPULA [protected] Was this information helpful? | |||
May 26, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 25, 2019 Ibibo Group / Goibibo Customer Care's response Dear ratnakumarvelpula, Greetings from Goibibo.com We are sorry to read about the issue. Please be advised that ibibogroup was the parent company of payu (payment gateway), hence this transaction reflects under ibibogroup. We at GOIBIBO can only check/action and trace transactions made under goibibo.com. Please take this up with the relevant platform that you have used for payment. Assuring you best of our services. Regards, Team Goibibo | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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