[Resolved] Ibibo Group / Goibibo — payment failed but deducted from account | |||
We own a micromax service centre. we have an online portal named MTK providing sales and services among micromax partners only. we have made payment throgh online net banking using ur gateway. then showed payment failed and reopened the page for online payment again. once it showed payment failed but deducted from account. kindly help to refund the amount. Was this information helpful? | |||
Jun 29, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 29, 2019 Ibibo Group / Goibibo Customer Care's response Dear Babitha Babu, Greetings from goibibo.com Please be advised that ibibogroup was the parent company of payu (payment gateway), hence this transaction reflects under ibibogroup. We at GOIBIBO can only check/action and trace transactions made under goibibo.com. Please take this up with the relevant platform that you have used for payment. Assuring you best of our services. Regards, Team-Goibibo | |||
 1 Comment | |||
Comments
I book my flight jaipur to mumbai... And cancel it... They said they refunded my amount... But still my account dont reflected any refunded amount
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018