[Resolved] Ibibo Group / Goibibo — payment for e rail ticket | |
I was paying 270rs on 16sep at ibibo. Money was deducted from my account but i neither received any ticket nor money get refunded to my account. I filed a complaint with upi as well as my payment bank sbi they responded me that they have done the payment to ibibo. Note - more details being attached to the image given below. Transaction id —[protected] Time = 8.14.18 Please help me with this. Thank you. Was this information helpful? | |
Nov 8, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 Ibibo Group / Goibibo Customer Care's response Hi Anand, Greetings from Goibibo.com. This is in regards to your booking id: TRNAF4UE9GKBDC. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, as discussed over the phone we have checked and found the payment. We have processed the refund and it will be credited within next 5-7 business days. Assuring you best of our services. Regards, Team Goibibo. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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