[Resolved] Ibibo Group / Goibibo — payment to airtel connection no. [protected] | |||
Sir, madam/ I have paid rs. 390 for my airtel connection no. [protected] through you by netbanking of corporation bank. Transaction id ibibo otc no. [protected] / [protected] on 15/02/2019. Said payment is transfer to airtel account as per their account department and advise me to contact you. Please clarify and rectify the same and oblige. Ramesh dassani [protected] Email:[protected]@yahoo.com Was this information helpful? | |||
Apr 27, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 19, 2019 Ibibo Group / Goibibo Customer Care's response Dear BHARATgandhi, Greetings from Goibibo.com We are sorry to read about the issue. Please be advised that ibibogroup was the parent company of payu (payment gateway), hence this transaction reflects under ibibogroup. We at GOIBIBO can only check/action and trace transactions made under goibibo.com. Please take this up with the relevant platform that you have used for payment. Assuring you best of our services. Regards, Team Goibibo Verified Support Mar 26, 2019 Ibibo Group / Goibibo Customer Care's response Dear BHARATgandhi, Greetings from Goibibo.com Please note that Goibibo has dedicated customer support line on the numbers: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. Goibibo does not hold any responsibility in case of payments made through the numbers obtained from any other website/ web page. We would humbly request you to report this to cybercrime. Below is the Goibibo portal link for your reference: https://www.goibibo.com/ Assuring you best of our services. Regards, Team Goibibo | |||
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Comments
My train ticket with transaction ID : TRNMF9E808SXB2 is not getting cancelled. Its showing transaction id does not exist. Very lame reason. I need immediate cancellation of the ticket and the money to be refunded. Very poor experience. I will NEVER want to book from GOIBIBO.
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