[Resolved] Ibibo Group / Goibibo — railway ticket booking failed but did not received refund | |
Hi, I have tried to book railway ticket though Goibibo mobile app.But booking has been failed and till now I did not received refund. I took helped from online automated support system and they told me that within 4 -16 days refund will be credited but I did not get any refund. Below is details :- Booking date - 31/03/2019 Mobile no:- [protected] For more details please find some attached screenshot. Thanks RAUSHAN KUMAR mail - [protected]@gmail.com Was this information helpful? | |
May 27, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 25, 2019 Ibibo Group / Goibibo Customer Care's response Dear [protected]@gmail.com, Greetings from Goibibo.com This mail is in reference to your booking id: TRNAFAUU7C5NJZ. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27642506. For any clarification, please revert on the Ticket #27642506. Assuring you best of our services. Regards, Team-Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Delhi to Mumbai scheduled
[protected]
9W2354
PnrOWMBGN
This flight has been cancelled by jet airways
Kindly tell me whatever goibibo will book me another ticket same date and destination
I don't want refund I want ticket for the same
Of any airways