[Resolved] Ibibo Group / Goibibo — Redbus booking cancelled but amount not refunded | |||||
I have booked tickets to bhadrachalam through Redbus on 20.01.2017 amounting to rs.8350/-. The tickets were not booked but my bank account was debited. Again I have booked tickets on 22.1.17 and those were booked nd I received confirmation. On approaching the Redbus customer care I have been informed that no booking was done on 20.1.17. Plz refund the amount immediately. Was this information helpful? | |||||
Mar 28, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 25, 2017 Ibibo Group / Goibibo Customer Care's response Dear Sir, Greetings from Goibibo! We would like to inform you that RedBus.in and Goibibo.com id different business entity, which is sisterly concerned. We request you to raise this matter directly with the Redbus team and you will surely receive the revert with an update from them shortly. Please wait for their revert. | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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