[Resolved] Ibibo Group / Goibibo — refund for a trip | |||
We booked tickets from bangalore to coimbatore on a friday night and return ticket on saturday evening. The bus from bangalore to coimbatore was caught by rto office and no alternative was provided. We went back to our place in bangalore. So we couldn't even take the bus from coimbatore. As we stayed in bangalore. The refund for bangalore to coimbatore journey has been made but the refund for return journey is still not considered and been replied. Even when i have tried cancelling the ticket during that time it dint allow me to. Was this information helpful? | |||
Aug 14, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jul 11, 2019 Ibibo Group / Goibibo Customer Care's response Dear Biswajeet reddy, Greetings from Goibibo.com This mail is in reference to your booking id: GOBUSAND93c4513303 and GOBUSANDb103aa167c. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have shared the details with the concerned team to get the case facts checked and they will connect with an update shortly. Once again, apologies for the inconvenience caused. Assuring you best of our services. Regards, Team-Goibibo | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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