[Resolved] Ibibo Group / Goibibo — refund for air ticket not received

rpramodnair

from Chennai, Tamil Nadu

Address:	Thiruvananthapuram, Kerala, 695011
Website:	www.masterservindia.com

I hadbooked a domestic connection flight on 16th august 2018 and canceelled same on same date which the cancellation numbersare as below:
Package booking number gomupkg[protected]. Flights coimbator hydrabad and hydrabad thiruvananthapuram. The rtraveller name is anil muhammed. His mobile number gven while the booking timeis [protected]. (My name is pramod kumar) now this happened hardly one month time and not credited the erfund amount till date. I was trying all toll free numbers but only automated message delivery and disconnection going on. I am totally fed up of goibibo service like this. I need to talk to some one atleast.

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Oct 16, 2018

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Ibibo Group / Goibibo Customer Care's response Hi rpramodnair,

Greetings from Goibibo.com

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that the refund has already been processed from our end on 17th Aug and below are the details for reference.

[protected] [protected] 5344546660206925104070 refund 125.00 success [protected]:10:14 [protected]:54:26 74056638230822826610473
[protected] [protected] 5344775785526965403059 refund 3906.00 success [protected]:15:10 [protected]:16:18 74056638230822926603113

Please connect with your bank on this or raise the disputes.

Assuring you best of our services.

Regards,
Team Goibibo.