Ibibo Group / Goibibo — refund for cancelled cab booking

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Cancelled on 19/10/2019 for cab booking for my trip dated 27/10/2019 from jaipur sanganeer airport to dargah ajmer sharif.
But no refund amount is paid against my full and final payment. What the hell is this? Is this what u people call customer satisfaction.
I will file a case in consumer forum for this cheating. Process my refund immediately.