[Resolved] Ibibo Group / Goibibo — refund from goibibo | |||
Dear sir / madam I have book the train ticket for 6th October and 9th October from Dadar to Solapur and return payment has been debited but no confirmation come .i want my refund . Try to call toll free no no one is picking up iam sending the payment debited proof. Pls revert me back as soon as possible. Apurva... BOI - Rs 600 has been Debited to Your Ac XX7118 from POS-WWW GOIBIBO on 01-10-18.Avl Bal 1990.06. BOI - Rs 1470 has been Debited to Your Ac XX7118 from POS-RAZORPAY GOIBIBO on 01-10-18.Avl Bal 520.06. Was this information helpful? | |||
Nov 9, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 Ibibo Group / Goibibo Customer Care's response Hi apurva bhatt, Greetings from Goibibo.com. We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team Goibibo. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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