[Resolved] Ibibo Group / Goibibo — refund has not been done after every 10 days of booking

sanchit1234

from New Delhi, Delhi

Address:

North Delhi, Delhi, 110084

I had booked train with booking id : trndf4iybo6hm9 but it had been canceled by some reasons but the company has not completed the refund yet...!!! All the cheaters are sitting their at the company. I am waiting since 10 days but according to this cheater company they were to complete the refund by 5 days after the cancellation but still they havent made the refund to my bank account

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Oct 14, 2018

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Ibibo Group / Goibibo Customer Care's response Hi Vikram,

Greetings from Goibibo.com.

This is in regards to your booking id: TRNDF4IYBO6HM9.

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, as discussed over the phone we have checked and found that the refund has already been processed and it will be credited within next 5-7 business days.

Assuring you best of our services.

Regards,
Team Goibibo.

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Comments

Ajinder PRTC

from Suratgarh, Rajasthan

I refer five link through my whats app number. All are installed goibibo app via my link . Two members are book room but not any gocash plus credited in my account. As per your terms

Regards
Ajinder singh