[Resolved] Ibibo Group / Goibibo — refund my amount of cancellation ticket | |
I had booked through goibibo air ticket in the name of renu sharma from bagdogra to new delhi for 1st january, 2018 for an amount of rs. 6859/-. The details are as under: date: 01 jan 18, time: 14.30, from: bagdogra, to: new delhi, flight no: 15768, airline: airasia, pnr no. Pphk3n. As the flight is delayed by 05 hrs 25 minutes, mrs. Renu sharma has cancelled the said ticket from the counter of airasia at bagdogra. The concerned authorities of airasia has cancelled the same and submitted a letter mentioning that "full refund give to passenger as flight delays by 05 hrs 25 min. Hence, full refund due to bad weather at delhi". Please refund the amount to my account immediately Was this information helpful? | |
Feb 13, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 12, 2018 Ibibo Group / Goibibo Customer Care's response Dear Ms. Sharma, Greetings from Goibibo.com This email is regarding your query for booking id - NAKPPHK3N Please be rest assured that your ticket has been cancelled and the full refund has been processed. Please note that the refund amount would reflect in your original mode of payment within 5-14 working days. Feel free to write us in case you have further concerns. Thanks & Regards, Harjot Singh Customer Delight Goibibo Landline - [protected] | |
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