Ibibo Group / Goibibo — refund of flight booking

I sneha chaudhary was required to travel from delhi to almaty, kazakhstan on 31 aug 19. I booked my flight from delhi to almaty in flight number ai6521 through goibibo website on 15 mar 19 vide booking id tua6jmphi and ticket number[protected]. I missed my flight ai 6521. I tried various means to cancel my ticket prior to departure of the flight, but i could not contact goibibo customer care. Goibibo application downloaded tells that there is no records found.. Neither i got any refund and it has costed me very high price to book another ticket on next day.

Pls consider my request and refund some amount

Regards
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I do have email account on ibibo. I don't know the reason why I could not login. Please do tell me so that I can login again. For further information please sent to my gmail.address.
email d: [protected]@gmail.com
Lost email id: [protected]@ibibo.com

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