[Resolved] Ibibo Group / Goibibo — refund of my cancelled bus ticket | |
I have booked bus tickets for 5 persons from chennai to trivandrum on 16th may 2018 to travel on 18th may 2018. The same was cancelled on 16th may itself through customer care. Payment amount through debit card net banking for rs. 8580 Invoice no ; but[protected] Tktno: rbn63b37bq Contact no [protected] Booking id gobusa16dac775e Hsn/sac number9985 Was this information helpful? | |
Jul 2, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 27, 2018 Ibibo Group / Goibibo Customer Care's response Dear Mrs. SuprabhaGreetings from Goibibo.com This is regards to refund query against your booing id: RBN63B373BQ Inconvenience caused is deeply regretted. Please be advised that we are investigating your case so please give some time until Monday Eod. We will appreciate your patience in this matter. Thanks & Regards Ajay Kaushal Customer Delight Contact- [protected] Available Till Thursday from 11.00 PM To 06.00 AM Verified Support May 29, 2018 Ibibo Group / Goibibo Customer Care's response Dear Mrs. SuprabhaGreetings from Goibibo.com This is regards to refund query against your booing id: RBN63B373BQ Please be advised that we have initiated the refund and the same will reflect into your account in 5-14 working days. We will appreciate your patience in this matter. Thanks & Regards Ajay Kaushal Customer Delight Contact- [protected] Available Till Wednesday from 11.00 PM To 08.00 AM Verified Support May 31, 2018 Ibibo Group / Goibibo Customer Care's response Dear Mrs SuprabhaGreetings from Goibibo.com This is regards to refund query against your booing id: RBN63B373BQ Please be advised that we have successfully processed the money int your account. Please find the screenshot of the same. ACTIONS TAKEN Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN [protected] [protected] [protected] capture 8580.00 SUCCESS [protected]:12:27 [protected]:12:27 NA [protected] [protected] [protected] refund 7365.00 success [protected]:03:49 [protected]:48:06 NA We hope that this has been now resolved up-to your satisfaction. We thank you for being patient with us. Thanks & Regards Ajay Kaushal Customer Delight Contact- [protected] Available Till Wednesday from 11.00 PM To 08.00 AM | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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