[Resolved] Ibibo Group / Goibibo — refund of ticket cancelled by airlines | |
Hi, My flight spicejet PNR N8LLUC was cancelled and as per discussion with Spice jet Customer care they informed that they have refunded the full amount to Goibibo. But while checking cancellation charges from Goibibo they are not displaying the the full amount for refund. Also I am not getting any contact no to talk directly to goibibo customer support. Please help me out Was this information helpful? | |
Apr 19, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Ibibo Group / Goibibo Customer Care's response Dear preetyjana, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDAND4616c[protected]. We checked account details and observed that our team already reverted with the closure, stating refund as below: Booking ID: NSGN8LLUC Airline Cancellation Fee: Nill Goibibo Cancellation Fee: Nill Convenience Fee: Nill Refund:- INR 4256 Refund Date: March 15, 2019, 6:01 a.m. Refund must reflect in the respective account within 5-14 working days (excluding Saturdays, Sundays and National Holidays), from the date of refund success. For any clarification, please revert on the Ticket #27141859. Assuring you best of our services. Regards, Team-Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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