[Resolved]  Ibibo Group / Goibibo — refund or modify booking

Address:Mumbai City, Maharashtra, 400008

Dear sir, this problem is due to volcano eruption in bali

If till tomorrow afternoon at 3pm if you didn’t clear my issue i:e final decision that you refunding my amount or you modifying my date frm 28dec 2017 to 3rd jan 2018 if it is not cleared till tomorrow 3pm afternoon then get ready to face legal notice from me. I have all the evidence of mail i am mailing u since 1 week and begging u for the reply. So tomorrow till 3pm then i will file a legal notice to goibibo becus ur executive fooled me they said to cancel the airlines tickets as i did i sended them the evidence of refund from airlines but still goibibo team is not refunding my amount or modifying my dates.

Ali sarvesh
[protected]
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Jan 14, 2018
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2017
Ibibo Group / Goibibo Customer Care's response
Dear Mr. Sarvesh,

Greetings from Goibibo.com

We do apologize for the inconvenience caused.

You are requested to share the booking ID so that we can further investigate the same and do the needful.

Awaiting your response.

Regards,
Chaman Luthra
Customer Delight.
Verified Support
Dec 14, 2017
Ibibo Group / Goibibo Customer Care's response
Dear Mr. Sarvesh,

Greetings from Goibibo.com

We do apologize for the inconvenience caused.

You are requested to share the booking ID so that we can further investigate the same and do the needful.

Awaiting your response.

Regards,
Harjot Singh
Customer Delight.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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