[Resolved] Ibibo Group / Goibibo — refund or modify booking | |||
Dear sir, this problem is due to volcano eruption in bali If till tomorrow afternoon at 3pm if you didn’t clear my issue i:e final decision that you refunding my amount or you modifying my date frm 28dec 2017 to 3rd jan 2018 if it is not cleared till tomorrow 3pm afternoon then get ready to face legal notice from me. I have all the evidence of mail i am mailing u since 1 week and begging u for the reply. So tomorrow till 3pm then i will file a legal notice to goibibo becus ur executive fooled me they said to cancel the airlines tickets as i did i sended them the evidence of refund from airlines but still goibibo team is not refunding my amount or modifying my dates. Ali sarvesh [protected] Was this information helpful? | |||
Jan 14, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Dec 14, 2017 Ibibo Group / Goibibo Customer Care's response Dear Mr. Sarvesh, Greetings from Goibibo.com We do apologize for the inconvenience caused. You are requested to share the booking ID so that we can further investigate the same and do the needful. Awaiting your response. Regards, Chaman Luthra Customer Delight. Verified Support Dec 14, 2017 Ibibo Group / Goibibo Customer Care's response Dear Mr. Sarvesh, Greetings from Goibibo.com We do apologize for the inconvenience caused. You are requested to share the booking ID so that we can further investigate the same and do the needful. Awaiting your response. Regards, Harjot Singh Customer Delight. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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