Ibibo Group / Goibibo — regarding cancellation of a flight booking against full refund | |||
Respected Sir, I have booked my flight from Mumbai to Taipei via Singapore on 5th March and a return on 25th March respectively via Goibibo. Due to Covid-19 outbreak, Singapore airlines had cancelled my flight from Mumbai to Singapore dated 5th March and I am still on the waiting list... I would like to cancel my flight for full refund due to the above-mentioned issue. Further to this I have also received a confirmation for cancellation for full refund from Singapore Airlines.. But I have not received anything from Goibibo apart from contacting them for almost 10 times in a week. PS: My booking reference/PNR number is VZDTNC.. I do not know what to do since my flight is scheduled for a waiting list on 5th March and still Goibibo's poor service the issue has occurred. I have also attached a mail screenshot from the airlines regarding the cancellation for full refund for your kind perusal. Was this information helpful? | |||
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
have made the booking on 19th feb 2020 but did not get any information. tried contacting the customer care with no hope. had gone on chat but they did not respond. have taken the money with no tickets and for refund they charging. most pathetic service and last time i shall be using this site