[Resolved] Ibibo Group / Goibibo — regarding cancelled ticket amount is not refunded

Manulaxmi.

from Guntur, Andhra Pradesh

Address:

Belgaum, Karnataka, 590001

I requested goibibo representative to refund my cancled ticket amount and i was informed that it will be done in 8-10 days. After i raised couple of times the same request for the same till now refund has not been done. I'm just getting default mails but no resolution
Date of booking : 8th oct, 2017
Date of jurreny. : 15th oct, 2017
From bangalore to belgaum
Pnr no : b2x4q238
Through uco bank account

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Feb 19, 2018

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2018

Ibibo Group / Goibibo Customer Care's response Dear Ma'am,

Greeting from Goibibo

This in regards to the above query.

We deeply regret the inconvenience caused.

Since we cannot find any details related to your booking with the PNR-B2X4Q238, we are closing this query.Further, we would request you to please write at [protected]@goibibo.com for any assistance required.

Please feel free to reach us for any future queries or concerns as we are just an email away from you.

Thanks and Regards,
Sudhir Yadav
Customer Delight, Goibibo
[protected](9PM-6AM)