| Address: | Panipat, Haryana, 132103 | | Website: | Consumer Compalints |
Sir,
In the mroning 11.00 am i bookd an itenerary (Multicity) for me & my wifre starting 9th may 2018 (Pnr h3q7er) from delh-slc-newyork-delhi. Thee were 11 options avaialble at same price. But inadvertently while booking i selected wrong box in which one flight from slc to newyrok for which i was interested was at 23.55 directly to newyork on 29.8.18, ticket booked at 05.55 hrs. From slc. Imediately since then i have tried number of times on line for the mistake occurred. Only once i was told by respected madam on line around 13.50 hrs. That as the ticket is booked today it self, you can get it corrected by paying 4400/- in toto. After that three times i contacted on line from my cell no. [protected], but cal was not completed due to long time taken. Now when around 5.30 the call was completed i am informed to pay more than 20000/- for rescheduling the above time.
As a gesture of good will and being senior citizen and also i am agreeing my mistake done inadvertently, i would request to kindly look into above and change my flight time from slc to newyork from 5.55 to 23.55 flight. It was unknowing mistake & immediately brought on line to your notice, i again request to consider it favourably.
I shall be very thankful to you.
Rgards
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