[Resolved]  Ibibo Group / Goibibo — regarding flight issue my pnr numer r9lrku

My pnr number r9lrku. I got message due to some technical issue my flight is cancelled. Help me out with providing re-booking ticket. I talked to air france the answer from air france is attached below. I called& mailed goibibo plenty times from last few days but no response got in return. Please try to resolve my issue as passenger is senior citizen.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 23, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2019
Ibibo Group / Goibibo Customer Care's response
Dear danish11,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOFLIAND[protected].

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27555841.

For any clarification, please revert on the Ticket #27555841.

Assuring you best of our services.

Regards,
Team-Goibibo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5114
    Pending
    0
    Resolved
    1765
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information