Ibibo Group / Goibibo — regarding refund of rs 9865

Address:New Delhi, Delhi, 110092

I am regularly booking hotels through GOIBIBO. this time i booked a hotel for Rs 9865/- and requested them to cancel hotel or change booking dates .

it was a non refundable booking of Star Home stay resort at Kutch . earlier also several time on my request GOIBIBO cancelled booking / changed dates or refunded the full amount.
this time GOIBIBO agreed to refund the amount but later after 30 minutes they denied to refund the amount. kindly help me to get my refund from GOIBIBO . i am attaching communication in which they suppose to refund the amount later denied.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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