[Resolved] Ibibo Group / Goibibo — regarding the cancellation of flight booking
Sshashikant oman on Jun 1, 2019
During my flight booking, i have given the 8 digits oman based mobile number.
When i try to call for the cancellation of booking with a given customer number, they are asking 10 digits mobile number, which i don't have.
Pls find the detail of booking,
Booking id: - gomupkgintaddef62846
Pls cancelled this booking and refund my money.
Shashi kant singh
Complaint marked as Resolved 2019-07-10 01:14:47
[Jun 01, 2019] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified SupportIbibo Group / Goibibo Customer Care's response Jun 01, 2019
Dear shashikant oman,
Greetings from Goibibo.com
This mail is in reference to your booking id: GOMUPKGINTaddef62846.
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Since this is the first complaint reported to Goibibo for the <<said issue>>, please be informed that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support),
OR CHAT support option is available under the "HELP" section on Goibibo mobile APP:
Within India:[protected] /[protected], Calling From Abroad: +91-[protected].
As an extra initiative, we are sharing the case details with the concerned team to get the case facts checked and they will connect with an update shortly.
For any clarification, please revert on the Ticket #28000703.
Assuring you best of our services.
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