[Resolved] Ibibo Group / Goibibo — regarding waste customer care service and refund delay

AAkash Huggi

from Belgaum, Karnataka

Address:	Dharwad, Karnataka, 580022
Website:	Go ibibo

I called so many times to a costume care service but those guys are not ready to pick the call.. And i cancelled a ticket, it's money not reflected back till now in my account.. It's 8 days.. And when you guys don't book a bus if there's no payment.. Then why you guys are not giving back money when it cancelled at an instance..,
I want my money back.. Improve your service.

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Jul 12, 2018

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2018

Ibibo Group / Goibibo Customer Care's response Hi Aakash,

Greetings from Goibibo.com

This is in regards to the raised concern.

We would request you to share your booking id/ registered email id and contact number so that we may get this checked.

Your cooperation is solicited.

Thanks & Regards
Shriya Tikku
Customer Delight Team, Goibibo
(Available all days from 9:00 AM - 6:00 PM except Friday)

Verified Support

Jun 10, 2018

Ibibo Group / Goibibo Customer Care's response Hi Aakash,

Greetings from Goibibo.com

This is in regards to the raised concern.

Since we have received no revert from your end we are closing the case on our end.

We would request you to share your booking id/ registered email id and contact number so that we may get this checked.

Your cooperation is solicited.

Thanks & Regards
Shriya Tikku
Customer Delight Team, Goibibo
(Available all days from 9:00 AM - 6:00 PM except Friday)