[Resolved] Ibibo Group / Goibibo — request a refund : amount debited while flight booking but not refunded | |
I tried to book a international flight ticket. The amount was debited from my account, but the ticket was not processed. The debited amount is still not refunded. Value date transaction reference no. Description debit credit transaction date [protected] 030posb18142a7ab visa purchase[protected] ibibo group private li aed gurgaon in aed 605.47 0521 613.04 Was this information helpful? | |
Jul 17, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 09, 2018 Ibibo Group / Goibibo Customer Care's response Dear Mr DekaGreetings from GoIbibo.com This is in regards to your complaint raised We would request you to please help us with the registered email or the mobile number in order for us to locate your missing payment against the failed booking. The last transaction made through the given email address ([protected]@Gmail.Com) was an Indigo Booking Dehra Dun to Dubai via Delhi dated for 22nd June booked for Mr Pubarka Deka. The booking was made on 20th May 2018. Awaiting your response. Thanks & Regards Ajay Kaushal Customer Delight Available Till Tuesday from 02.00 PM To 11.00 PM Verified Support Jun 10, 2018 Ibibo Group / Goibibo Customer Care's response Dear Mr DekaGreetings from GoIbibo.com This is in regards to your complaint raised We would request you to please help us with the registered email or the mobile number in order for us to locate your missing payment against the failed booking. The last transaction made through the given email address ([protected]@Gmail.Com) was an Indigo Booking Dehra Dun to Dubai via Delhi dated for 22nd June booked for Mr Pubarka Deka. The booking was made on 20th May 2018. Awaiting your response. Thanks & Regards Ajay Kaushal Customer Delight Available Till Tuesday from 02.00 PM To 11.00 PM Verified Support Jun 10, 2018 Ibibo Group / Goibibo Customer Care's response Dear Mr DekaGreetings from GoIbibo.com This is in regards to your complaint raised We are going ahead to close the case for now due to no response on the same. However, you can reopen the same anytime just bye replying to it. Thanks & Regards Ajay Kaushal Customer Delight Available Till Tuesday from 02.00 PM To 11.00 PM | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Value Date :7Jun2018 Time :19:45 Amount Rs.882/-
Transaction Reference No.IGADRKKWX3
IBIBO WEB PRIVATE LIMITED