[Resolved] Ibibo Group / Goibibo — rescheduling the flight | |
We have paid the rescheduling charges to goibibo inr 17296.00 on 10/5/2018 at 1.30 am. If your portal was not working why amit sharma had asked us to pay. He has informed this at 9.27 am. Worst part is now your team is not taking responsibility of rescheduling & convincing us to get it via airlines at heavy prices inr 39000 & Threatening about increasing charges at every minute. They are not giving solution but blackmailing us. Its not our fault. Please get it done in same charges i. E. 17296/- Was this information helpful? | |
Jun 13, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 10, 2018 Ibibo Group / Goibibo Customer Care's response Hi Prashant, Greetings from Goibibo This mail is with regards to Booking Id: NAKXT1NTN We deeply regret the delay caused. We tried calling you but the number was not reachable. Please be informed that we are getting this investigated & checked and would like to request you to please allow us some more time till Saturday eod. Once again we sincerely apologize for the inconvenience caused to you and highly appreciate your patience. Meanwhile if you have any further query please feel free to write us. Thanks & Regards, Parul Yadav Customer Delight Contact:[protected] am-6 pm) Available all Days (except Fri) | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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