I had booked a Guest House through Goibibo for 2days, I went there and they alloted me a Shabby, Damped, dark, dirty room, Asked them to replace the Room they can't and suggested sarcastically that please Book anywhere good hotel nearby,
So my Booking was with Goibibo thats why i called them for help me in this situation, But they kept me waiting for hours, Someone asked me to wait for 4hours, Someone told to wait 2hours, someone asked for 30 mins, They were promised me to accommodate nearby, but no one called back to me to provide solution, i called them enormous, but got no help from their end, In this hot summer they kept me waiting till 8 pm at night from 12'o clock at roadside, I kept waiting because my booking was Nonrefundable, So i had to take a hotel from them, Every Support Executive harassed me immensely mentally and Physically, Atleast They should call for a apology atleast, Third Class support and Service, Now i want to get a Fair Compensation for the harassment and time loss and Money loss...
I escalate the issue to them from their app, But no one contacted within given time frame, I'm feeling very disgusting
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