[Resolved]  Ibibo Group / Goibibo — Ticket cancelled due to covid 19 but refund not received

DEAR TEAM,

I HAD BOOKED 2 TICKET FROM GO IBIBO MUMBAI TO SAUDI ARABIA RETURNED BUT DUE TO COVID 19 CRISIS FLIGHT HAD CANCELLED BUT AS OF NOW I DIDN'T RECEIVED MY REFUND BACK SO PLEASE DO THE NEEDFULL AND GIVE MY REFUND BACK.

1) FLIGHT DETAILS OF 1 PASSENGER :
Passenger name: MR IBRAHIM ANSARI Ticket number:[protected]
GOING DETAILS : From Mumbai BOM Chhatrapati S Maharaj, To Jeddah JED Departure 21:25 Apr 23, 2020, Arrival 23:45 Apr 23, 2020, Flight : SV773 BOKING CLASS V.
RETURNING DETAILS : Jeddah JED King Abdulaziz Intl TO Riyadh RUH King Abdulaziz Intl TO Mumbai BOM King Khalid Intl
JED 20:00 May 25, 2020 RIYADH 21:35 May 25, 2020 FLIGHT SV1046
Riyadh 00:10 May 26, 2020 Mumbai 06:45 May 26, 2020 FLIGHT SV740.

2) FLIGHT DETAILS OF 2 PASSENGER
Passenger name: MR QAYYUM ULFAT ANSARI BOOKING REF: S9T5OJ
GOING DETAILS : From Mumbai BOM Chhatrapati S Maharaj, To Jeddah JED Departure 21:25 Apr 23, 2020, Arrival 23:45 Apr 23, 2020, Flight : SV773 BOKING CLASS V.
RETURNING DETAILS : Jeddah JED King Abdulaziz Intl TO Riyadh RUH King Abdulaziz Intl TO Mumbai BOM King Khalid Intl
JED 20:00 May 25, 2020 RIYADH 21:35 May 25, 2020 FLIGHT SV1046
Riyadh 00:10 May 26, 2020 Mumbai 06:45 May 26, 2020 FLIGHT SV740.

BOTH TICKET HAS BEEN BOOKED BY IBRAHIM ANSARI ID.