[Resolved] Ibibo Group / Goibibo — till date I have not get money | |||||
Dear Sir Kindly Inform you that I have booked a hotel in Cochin.on date of 5/11/2018 but when Ik reached at hotel that time I find That hotel is not exist and I already paid that time I call goibibo customer care and he refused about this booking but that time I give all Information about my booking .And that they I booked another booking through goibibo company.but and again call customer care that time I talk with abhisekh and he told me that company has return amount of both hotel of that about hotel not exist and one what I booked another Hotel both amount. Rs 1686 and a other Rs1681 I get One hotel return Rs1686 of hotel Mayura park but till date I not get refund of second hotel ( PGS vedanta Cochin)booking what he promised me So I request You Kindy help me about False commitment done by goibibo agent.and please provide me my refund og PGS VEDANTA Hotel Cochin Thanks Regard s Ram Vinay Maurya Goibibo [protected]@gmail.Com Mob.[protected] Was this information helpful? | |||||
Feb 5, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 02, 2019 Ibibo Group / Goibibo Customer Care's response Dear ramvinay33gmail.comGreetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Regards, Team Goibibo Verified Support Feb 06, 2019 Ibibo Group / Goibibo Customer Care's response Dear ramvinay33gmail.comGreetings from Goibibo.com This mail is in reference to your booking id: GOHTLDANDULC6M4P. We checked account details, please be informed that the Refund details have been sent to the bank team. Assuring you best of our services. Team-Goibibo | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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