[Resolved]  Ibibo Group / Goibibo — transaction failed but money debited

I was booking a flight yesterday bombay to varanasi for 20th may, however the transaction failed due to slow internet. They had debited an amount of nearly 8000 and instantly refunded it. I tried the payment again and the samr thing happened. Howrver this time i see the money debited today morning at 6:39 a. M and no refund is received neither any booking is showing. Also i tried contacting them. Tbere is no proper way ro contact. They are not replying to my message in fb
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Apr 20, 2019
Complaint marked as Resolved 
They meassaged me back regarding no paymrnt received.and i checked my account balance in a nearby atm..it was intact.thank you
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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