[Resolved]  Ibibo Group / Goibibo — unauthorized transaction

I ws bookng my flight ticket but couldn't. But my amount got deducted from my account. On contacting one of the helpline no., he provided me refund request n on processing it, my amt got deducted n not credited. For refund they send one refund link but still my money deducted instead of refund i don't know y is this happening... I tried to call them so many tyms but still they are so arrogant that bloked my call and not responding at all