[Resolved] Ibibo Group / Goibibo — unnecessary amount debited from account several times | |||
Ibibo web pvt ltd has wrongly debited my account for ₹791.3 on 31.10.2017. I never transacted with the company and hence shocked to see this fake debit. I got the message as: The transaction on your indusind bank credit card ending xxx5 for inr 791.3 on 31/10/17 12:07 at ibibo web private is approved.. My contact number is [protected] - paul s Was this information helpful? | |||
Dec 8, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Nov 06, 2017 Ibibo Group / Goibibo Customer Care's response Dear Paul, Greetings from goibibo. Please be informed that we have tried calling you on your number [protected] but the call went unanswered. The call was made to inform you that if goibibo have deducted the amount, it should have shown as GOIBIBO in the debit transaction on your bank statement. As it is mentioned as ibibo in your bank statement we request you to kindly liaise with your bank for more detail. If you have any further queries, please feel free to write us. We are just an email away. Your cooperation is solicited. Thanks and regards, Piyush Sood Customer Delight Contact:[protected] | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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