[Resolved] Ibibo Group / Goibibo — Wrong address showing on website to get customer for hotels | |||||
I booked hotel on goibibo for mussoorie named radha residency which is clearly mentioned that it is situated at library chowk (Which is start of mall road) but when we reach there we found that we were cheated and the hotel was having other address. We called goibibo but not got any help. We requested u take strong action against them so that other families should not be cheated like this. This property is situated far from library chowk and we had paid rs.400 for pick up and drop for library chowk. We requested hotel to provide pickup /drop facility but they refuse. I talked with goibibo later and told them that now at least correct address but nothing had been done till now. My stay dates were 28/5 to 01/06 Was this information helpful? | |||||
Jul 21, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 Ibibo Group / Goibibo Customer Care's response Dear Customer, Greetings !! We request you to kindly share the booking id in order to provide you better resolution. Thanks & Regards Tushar Kaushik CD Verified Support Jun 19, 2017 Ibibo Group / Goibibo Customer Care's response Dear Customer, Greetings !! We are waiting for your revert, We request you to kindly share the booking id in order to provide you better resolution. Thanks & Regards Tushar Kaushik CD Verified Support Jun 20, 2017 Ibibo Group / Goibibo Customer Care's response Dear Customer, Greetings !! As we have not received any revert, we are closing this query as resolved, please let us know for further queries. Thanks & Regards Tushar Kaushik CD | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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