[Resolved]  Ibibo Group / Goibibo — Wrong dropped

Address:600026

Dear sir yesterday I booked chennai to Cumbam as a seduled times but they dropped theni from here to ending place up to 100 km what I do its your response details below take it seriously Dear Prabhu, please reach 20 mins before the departure time. Here are your boarding details. Travels Thirumal Alaghu Travels (TAT), Dep. Time 21:45 hrs, Boarding Pt Thirumal Alaghu Travels (TAT),
No. 170/149, Poonamalle High Road,
Koyambedu Metro Railway Headoffice opp,
200 ft main ro, Add Koyambedu (TAT New Bus Terminal), Contact[protected],[protected], [protected], Please carry a valid ID proof and M-ticket
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Jun 28, 2017
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
May 28, 2017
Ibibo Group / Goibibo Customer Care's response
Dear Customer,

Greetings from Goibibo !!

We deeply regret for any inconvenience caused to you, we would request you to kindly share your booing ID in order for us to investigate it further and get you the best resolution possible.

We are awaiting your revert on priority.

Regards
Akshat Saxena
GoCare Team
Verified Support
May 28, 2017
Ibibo Group / Goibibo Customer Care's response
Dear Customer,

Greetings from Goibibo !!

Kindly be advised that as per our telephonic conversation, we would request you to directly get in touch with the redbus team as your booking was made through www.redbus.in.

Please find below the link to write to redbus directly.

AHMEDABAD
redBus
IBIBO GROUP PRIVATE LIMITED,
MakeMyTrip Office,
4th Floor, Arvind Avenue, CG Road,
Opp. Associate Petrol Pump,
Ahmadabad, Gujarat 380009.

Ph:[protected]
Call Centre Time : 8am to 10pm
CHENNAI
redBus
Plot No.2, First Floor, Rathnapuri Layout,
Koyambedu,
Chennai - 600107.
(Land Mark : Next to Kotak Mahindra Bank).

Ph:[protected]
Call Centre Time : 7am to 11pm
COIMBATORE
redBus
Door no .101, 3rd floor,
Classic towers,
1547, Trichy road,
Coimbatore - 641018.
(Land mark : Above Hdfc bank).

Ph:[protected]
DELHI
redBus
3E/10,
Ground Floor,
Jhandewalan Extension,
Delhi -110055.

Ph:[protected]
Call Centre Time : 8am to 10pm
ERNAKULAM
redBus
NO-86, 9B Beside Muthoot Securities,
Ashirwad Building,
Opposite DD Vyapar Bhavan,
KP Vallon Road,
Kadavanthara, Cochin - 20.

Ph:[protected]
HYDERABAD
redBus
# 310, 3rd Floor
Bhuvana Towers, CMR Exclusive Building,
Opp. Taj Tristar, 91 SD Road,
Hyderabad - 500003.

Ph:[protected]
Call Centre Time : 7am to 11pm
KOLKATA
redBus
53C/15,
Dr. Suresh Chandra Banerjee Road,
Opp. Beleghata Police Station,
Near SBI, Joramandir Branch
Kolkata - 700010.

Ph:[protected]
Call Centre Time : 7am to 11pm
MUMBAI
Ibibo Group Pvt. Ltd
No.1004, 10th Floor, DLH Park,
S.V.Road: Goregaon (W),
Mumbai – 400064, Maharashtra (India)

Ph:[protected]
PUNE
IBIBO GROUP PVT LTD
Office 2A, 2B Stilt Floor,
S No 169, 209 Hissa no 2,
Nyati Millenium, Viman Nagar
Dutta Mandir Chowk, Lohegaon
Pune - 411014.

Ph:[protected]
Call Centre Time : 7am to 11pm
VIJAYAWADA
redBus
40-1-118/C, 1 & 2, N H- 5 Rd,
S V S Kalyana Mandapam Road,
Near Benz Circle,
Vijayawada - 520010.

Ph:[protected]

Regards
Akshat Saxena
GoCare Team
Complaint comments 

Comments

Hello sir/madam
I had booked a ticket from Indore to Nagpur and amount has been debited twice and now goibibo and bank is not providing me refund.
pls help me out.
they told me refund will be credited in48 hrs but there is no response

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