IBM India — lenovo ideapad

Address:

Chennai, Tamil Nadu, 603103

Lenoir ideapad 520 was purchased online in oct from amazon india. There is electric shock experienced on surface of laptop and performance is slow. I have spoken to amazon india who will help only if ibm gives written denial of service. Ibm india online chat service says this shock is mild and as per design. I do not want to spend 70000 to have my small son experience shock... Mild or otherwise. I have written multiple mails to customer service at lenovo copying head for india services also. But there is no response. Unable to get any resolution from amazon or ibm. Please help