ICFAI University — custom support issue

Address:

Hyderabad, Andhra Pradesh, 500037

This is venkat
Yesterday my was supposed to write her mba exam at aptech limited musheerabad. After reaching there the servers are down and aptech people didn't respond and there is no update from icfai team also.

Today my wife has to go through an another exam to figure out weather the issue is resolved or not we are not aware the status because icfai team doesn't work on weekends ' what a weardness, team not available when really required'

Thee should be atleast a msg in case of such issues