[Resolved] ICICI Bank — 1899 amount debited from my ICICI Bank account

Akshay M shete

from Airoli, Maharashtra

Address:

65, Sindur Business Centre, Swami Vivekanand Road, 403001

Dear sir/ma'am

At 04/02/2021 at 07 00 in morning 1899 amount debited with out my permission or Authentication

And the message show me as

Dear Customer, transaction of INR 1, 899.00 done on ICICI Bank Account XX920 on 04-Feb-21. Info: IIN*I-Debit*S. The Available Balance is INR 15, 902.79. Call on 18002662 for dispute or SMS BLOCK 920 to [protected] .

Regards
Akshay M Shete

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Feb 6, 2021

Complaint marked as Resolved

They take written later from me as a complaints.

ICICI Bank customer support has been notified about the posted complaint.

Feb 06, 2021

Updated by Akshay M shete ICICI Bank activated some walle assistant plan without my permission and charge me 1899 and sent SMS as

Hi Customer, your WalletAssist Plan will be renewed for another year. Membership fees of Rs 1899 will be charged on your ICICI Bank account as applicable - Team OneAssist

Verified Support

Feb 08, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team