[Resolved]  ICICI Bank — 7000 got stuck in upi.

Address:North 24 Parganas, West Bengal

These guys are not hiring a proper developer for their banking app called as imobile. The same happened with me 2 times before where my transaction had failed and amount was debited. This time even after 24 hours they are telling me that they have processed it and the beneficiary bank has held the amount. Paytm payments bank is telling they have not received any amount for the transaction id[protected].

Now i am not getting my money in either of the banks and both are playing safe games. Is this what we use upi for? Tension and stress for no reason. Make upi in beta stage unless it is a full proof service.
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Apr 28, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2019
ICICI Bank Customer Care's response
Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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