[Resolved] ICICI Bank — 826 deducted as dp charges

nilavra KC

Address:

560100

Rs 826 has been deducted from my account on 30.03. I checked online and found that lot of other people have logged similar complain. I believe the charge is for dmat account but i don't even have an icici dmat account that i am aware of. Please initiate ba refund as i have never been informed about such deduction. I use zerodha for my share investments and they were also unaware of such a debit. We were not informed about this deduction and didn't even receive any email or message for the same. This is absolutely ridiculous. Please initiate a refund asap.

Was this information helpful?

No (2)

Yes (2)

May 2, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 01, 2020

Updated by nilavra KC Pasting the reply from the ICICI bank when I raised this query.
They redirected me to the mobile banking site which again redirected me to mail the same ID.
This is like an Infinite loop

#

Dear Customer,

We wish to inform you that due to the precautionary measures undertaken for our officers in the wake of Corona virus outbreak, we are currently unable to assist you through E-mail. You may login to your internet banking account on our website www.icicibank.com or login to our Mobile Banking App for fulfillment of your request. We thank you for your patience and co-operation.

For emergency services like loss of card, unauthorised transaction, please call our Customer Care

Critical services available on i-Mobile and Internet Banking

Blocking credit /debit card, *Unblocking of debit card, Reissue of the debit card, Stop cheque payment, APIN generation for debit/ credit card, limit increase/decrease for debit card, activation/ deactivation of international transaction for debit /credit cards, Email id updation
*Available only on i-Mobile

Sincerely,

Customer Service Team
ICICI Bank Limited

Verified Support

Apr 01, 2020

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0djpm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team