[Resolved] ICICI Bank — account frozen by icici
We have using icici bank for over a decade now. The account is in the name of my father and i'm joint account holder.
We have made numerous transactions since then and we have a icici securities linked to it as well.
For some odd reasons they have blocked and frozen the account which is used as a contingency by my parents, who are now retired and senior citizens.
From past 6 weeks bank employees are unable to de freeze the account even after providing various proofs and statement. Every time my parents have to run to the branch to answer there queries.
I do not see any written/ email communication regarding blocking of account.
This has caused severe issues for us a good amount is blocked by the bank.
I really can not understand how this can bubble up to be such a pain.
Complaint marked as Resolved Apr 8, 2018
[Mar 08, 2018] ICICI Bank customer support has been notified about the posted complaint.
Verified SupportICICI Bank Customer Care's response Mar 08, 2018 Dear Punit.Chauhan,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4tytj) in the subject line of your email. Our official will assist you.
ICICI Bank Customer Service Team