[Resolved]  ICICI Bank — account maintenance charges

Address:411048

This is regards to account maintenance charge being applied to my savings account. Due to some financial situation, i wasn't able to maintain the minimum balance required to maintain the account, i could have very well chosen not to use their services anymore but instead, i chose to use it and guess what, they charged me 7k for not maintaining account balance.

I haven't used any of there services atm, online banking or anything else but as soon as i deposited the money, they deducted all of it. How shameful is this bank, to take away people's hard earned money to satisfy their terms?

I am highly disappointed since i am being their customer for last 8 years now. I am not sure if the money will be refunded but i hope this falls plea falls on some important ears.
Was this information helpful?
No (0)
Yes (0)
Oct 26, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
ICICI Bank Customer Care's response
Dear Zoheb,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Sep 26, 2017
Updated by zohebs31
Please let me know when will someone get in touch?. Or is this just a standard response you to all your customers?. Its been over 24 hours and still no response?.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23610
    Pending
    2047
    Resolved
    14236
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information