[Resolved]  ICICI Bank — account statement required, but bank is not providing.

Address:Sirmaur, Himachal Pradesh, 173001

Dear sir,

I am writing this complaint as neither nearest bank branch nor customer care executives are helping me. They have made me a pendulum and i am swinging in-between them.

I need my old account statements of fy 2009 and 2010 but not getting any response or resolutions from both of them. My account is freezed as i have not used this account since last year and both branch and customer care are putting things on each other. I have been visiting nearest branch since last 20days even after showing my valid documents they are unable to help me. I need account statement on very urgent basis if not provided within 48hrs, i will lodge complaint in banking ombudsman.

Regards
Kamaljot singh
Mob: [protected]
Icici a/c[protected]
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Feb 8, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
ICICI Bank Customer Care's response
Dear Kamaljot Singh,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
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